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shipping & returns

Shipping

Place your online orders before 3.30pm for same day shipping.

You can choose from a £2.00 postage charge for Royal Mail first class signed for service or £5.99 for next day delivery.

Orders of £20 and over qualify for free Royal Mail first class signed for postage.

All orders require a signature on delivery, so please ensure someone will be available to sign for your parcel when you place your order.

Please note we operate PayPal invoicing and postage systems and your order will be automatically sent to your selected PayPal address. Please make sure your details are up to date before payment.

International Orders

Please note that we ship orders to UK addresses only.

If you are looking for international sales, please visit this site: www.cloudchasersinc.eu/juice/highland-clouds

Returns

Returns are accepted within 14 days, if fully unopened and unused.

If you are unsatisfied or have a problem with your order or product, please contact us by email at support@vapehc.co.uk so that we can help to resolve your issues.

Please inspect your order upon receipt and notify us immediately of any damages. If the parcel has been visibly damaged in any way, please make a note of this when you sign for the parcel and notify us immediately, retaining any packaging.

When you need to return a product, please make sure it is well packaged and adequate postage is fully paid for. When returning goods, please obtain a "Proof of Postage Certificate" from your post office, since Vape HC cannot be held responsible for parcels lost on return. (It is recommended that you use Royal Mail Next Day Delivery service to ensure safe and speedy return delivery).

Shipping costs will be refunded only when a product is found to be defective.

Any returns of products without prior consult with Vape HC will not be accepted.

In the unlikely event of damaged or faulty goods being dispatched, a full refund will be made (including postage) upon receipt of returned goods or an exchange can be arranged.



2018 Vape HC    |    sitemap
18+ only
2018 Vape HC    |    sitemap
18+ only
2018 Vape HC    |    sitemap